Privacy Policy

1. Data Controller Info

The data controller responsible for the processing of corporate and personal data through this platform is **ArvionBaltic OÜ** (registry code: 17566125, legal address: Tatari tn 64, Tallinn, 10134, Estonia).

For any questions regarding data protection, privacy, or GDPR inquiries, please contact us directly via email at order@arvionbaltic.com.

2. Types of Data Collected

To process B2B wholesale proforma quotes and handle callback requests, we collect the following information:

• Company Legal Name and Registration Code.
• EU VAT Identification number (if applicable).
• Contact Person Full Name.
• Work Email Address and Telephone Number.
• Physical Delivery and Invoicing Address.
• Special instructions or comments submitted with the inquiry.

3. Purposes of Processing

We process data strictly in accordance with GDPR regulations for B2B contract performance and legitimate business communication:

• Quote Reservation & Invoicing: Generating proforma documents and registering stock allocations.
• Logistic Shipping Fulfillment: Sharing delivery addresses with courier carriers (DPD, Omniva, Venipak).
• Inquiry Callbacks: Contacting businesses regarding custom price tiers and shipping requests.

4. Storage & Retention

All customer-supplied registry and inquiry details are stored securely. We do not store financial payment information or credit card numbers. Data is stored locally in client-side secure browser cache and registered on our internal CRM system for invoice auditing. Retention of billing data complies with Estonian accounting laws (minimum of 7 years).

5. Data Sharing & Third Parties

We never sell or trade your data. Customer data is only shared with trusted service providers critical to shipping:

• Carrier Partners: DPD, Omniva, Venipak, DPD Estonia.
• Regulatory Authorities: Estonian Tax and Customs Board (EMTA) for mandatory VAT tax reporting.

6. Your GDPR Rights

Under the General Data Protection Regulation (GDPR), you possess the right to: